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Captain James A. Lovell Federal Health Care Center

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Current Operating Status

Situation Update

As of Friday, February 3, 2023 3:20 PM CST

COVID-19 Updates

Visitors: We are in the Medium Health Protection Level. Therefore, visitor restrictions have been lifted. However, visits to the Community Living Center (including the Green House homes) should be arranged with the nurse manager and/or social worker for the unit.

For more details, go to: Visitor Information.

Everyone entering Lovell FHCC still is required to wear facility provided, medical-grade surgical masks in all of our facilities. Please pick up one when you enter our facilities.

COVID-19 Vaccine & Testing

We continue to vaccinate (1st, 2nd doses and the bivalent booster) enrolled veteran and Dept. of Defense/TRICARE patients, as well as unenrolled veterans, their spouses and caregivers. 

NOTE: For eligibility information and information about the bivalent booster, please go to our COVID-19 vaccination page.

Weekday adult vaccinations take place at our main hospital in North Chicago. Park in the four-story garage, come in the Bldg. 133EF/Ambulatory Care Clinic entrance. Then follow the signs to the Immunizations Clinic in Building 133EF.

To help us adhere to pandemic protocols, appointments are strongly encouraged. 

Veterans who received their first COVID-19 vaccinations elsewhere may get the bivalent booster at Lovell FHCC, after registering if they are not already patients. Unenrolled veterans' spouses and caregivers may get the booster shot as well. Please provide your CDC COVID-19 vaccination card.

For the latest information, we invite you to follow Lovell FHCC social media pages -, - and our COVID-19 vaccination page on this website COVID-19 vaccination page. Scroll down to see information specific to Lovell FHCC.

After hours, if you have symptoms or just have questions, veteran patients may call the Nurse Advice Line at 224-610-2920. Dept. of Defense patients may call 800-874-2273.The VA COVID-19 website is a good reference for answers to many questions:

COVID-19 information for Dept. of Defense beneficiaries is at

Staff members who are COVID-19 positive and/or have symptoms, should contact Employee Occupational Health at 224-610-4215, prior to returning to work (and also contact your supervisor).

General Pharmacy Questions: Please call 224-610-7600.

Naval Station Great Lakes Exercises

At times, nearby Naval Station Great Lakes participates in Navy-wide training exercises that may result in temporarily closed gates and impact traffic flow in the area, and may involve Lovell FHCC facilities. Please check Lovell FHCC and NSGL social media pages for the latest information.

Federal Holiday Closures

Unless otherwise indicated, Lovell FHCC ambulatory clinics, surgery, administration and community-based outpatient clinics are closed on federal holidays. The Lovell FHCC emergency department, acute medicine, acute psychiatry and critical care unit remain available 24/7. The surgery department also is closed on federal holidays but is available for emergencies. For questions during normal business hours, please call 847-688-1900 or a specific Lovell FHCC clinic.
For a list of future federal holidays, go to: 

Inclement weather information:

Patients, if you are running late because of the weather, or need to reschedule, please call Central Scheduling at 1-800-393-0865 (veterans), or call 1-800-941-4501 (TRICARE beneficiaries).If the weather impacts the status of FHCC operations at any time, the information will be posted at: page) and at

We urge all who must travel during hazardous weather to take appropriate precautions when driving on area roads, and to allow plenty of extra time for commutes. For up-to-date information on road conditions in Lake County, Ill., go to: For up-to-date information on road conditions in the Kenosha area, go to:

For Illinois road conditions, go to the Illinois Department of Transportation's website:

Facility Status

Parent Facility
Captain James A. Lovell Federal Health Care Center Normal Hours
Community Based Outpatient Clinics
Evanston VA Clinic Normal Hours
Kenosha VA Clinic Normal Hours
McHenry VA Clinic Normal Hours
Outpatient Clinics
USS Osborne Dental Clinic Normal Hours
USS Red Rover Normal Hours
USS Tranquillity Normal Hours
Zachary and Elizabeth Fisher Medical and Dental Clinic Normal Hours

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-800-393-0865 x82920
  • Change Your Appointment: 1-800-393-0865, press 5 for prescription and appointment information
  • Media Inquiries: 1-224-610-3714 or
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 847-688-1900, press 0 or 1-800-393-0865, press 0
  • Pharmacy Refill: 1-800-393-0865, press 5 for prescription and appointment information
  • Staff Locator: 847-688-1900, press 0 or
    1-800-393-0865, press 0
  • Telephone Care: 847-688-1900 or
    1-800-393-0865, x82920

Emergency Email Updates

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