Current Operating Status - Captain James A. Lovell Federal Health Care Center
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Captain James A. Lovell Federal Health Care Center

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Current Operating Status

Situation Update

As of Friday, May 20, 2022 2:03 PM CDT

COVID-19 Updates

Visitors: Visitor restrictions again are in place. Visits to the Community Living Center (including the Green House homes) should be arranged with the nurse manager and/or social worker for the unit.

For more details, go to: https://www.lovell.fhcc.va.gov/visitors/index.asp.

Everyone entering Lovell FHCC facilities will be screened for signs of respiratory illness, and masks are required. NOTE: Patients are required to wear facility provided, medical-grade surgical masks in all of our facilities. These masks are shown to offer more protection than cloth masks. Pick up one when you enter our facilities.

COVID-19 Vaccine & Testing

We continue to vaccinate (1st, 2nd doses and boosters) enrolled veteran and Dept. of Defense/TRICARE patients, ages 12 and up, as well as unenrolled veterans, their spouses and caregivers. We also are vaccinating TRICARE patients, ages 5-11.

NOTE: For information about booster doses, please go to our COVID-19 vaccination page.

For unenrolled veterans, their spouses and caregivers, pre-registration will save time. For more information, including registration instructions, go to the Lovell FHCC COVID-19 vaccination page.

Weekday adult vaccinations take place at our main hospital in North Chicago. Park in the four-story garage, come in the Bldg. 133EF/Ambulatory Care Clinic entrance, where the screeners will give you directions. Then follow the signs to the Immunizations Clinic.

To help us adhere to pandemic protocols, appointments are strongly encouraged. For appointments for TRICARE beneficiaries ages 5-11, only, call 800-941-4501. All others, call 224-610-3899 to schedule an appointment. 

Booster shots: Per CDC guidelines, Lovell FHCC is administering booster doses to patients 12 and older.  

Veterans who received their first COVID-19 vaccinations elsewhere may get booster shots at Lovell FHCC, after registering if they are not already patients. Unenrolled veterans' spouses and caregivers may get booster shots as well. Please provide your CDC COVID-19 vaccination card!

Testing: We are offering limited COVID-19 testing for symptomatic patients at our main hospital; however, we recommend patients get tested in the community or use at-home tests. (Please report the results of outside COVID-19 testing to your primary care provider so your patient record can be updated.)

For the latest information, we invite you to follow Lovell FHCC social media pages - https://www.facebook.com/lovellfhcc, https://twitter.com/lovellfhcc - and our COVID-19 vaccination page on this website COVID-19 vaccination page. Scroll down to see information specific to Lovell FHCC.

COVID-19 Safety Precautions

If you are coming to our main campus in North Chicago, take note of these safeguards: 

  • Please park in the four-story garage and come in the main entrance to Building 133EF/Ambulatory Care Clinic (valet parking entrance). 
  • Please note, the door to the basement entrance of Bldg. 133EF/Ambulatory Care Clinic is now locked as a protective measure. Please come in the main entrance (see above).
  • Screening for COVID-19 symptoms is done at check-in tables inside main entrances.
  • Face coverings remain mandatory. We require everyone entering our facilities to wear medical-grade surgical masks that we provide at the screening tables.
  • Please wear facility provided, medical-grade masks over the nose and mouth.
  • Appointments are strongly recommended. 
  • Social distancing is required, for example in elevators and common areas.
  • After hours, if you have symptoms or just have questions, veteran patients may call the Nurse Advice Line at 224-610-2920. Dept. of Defense patients may call 800-874-2273.The VA COVID-19 website is a good reference for answers to many questions: https://www.va.gov/coronavirus.
  • COVID-19 information for Dept. of Defense beneficiaries is at www.TRICARE.mil/coronavirus.
  • Staff members who are COVID-19 positive and/or have symptoms, should contact Employee Occupational Health at 224-610-4215, prior to returning to work (and also contact your supervisor).

COVID-19 Policies at Community Based Outpatient Clinics: 

Our community based outpatient clinics in Kenosha, Evanston and McHenry remain open. For more information, please call the Kenosha CBOC at 262-653-9286 and the Evanston CBOC at 847-869-6315, to talk directly to CBOC staff. McHenry can be reached at 815-759-2306. Appointments are required, and screening for COVID-19 will take place at the CBOCs. Patients will be given medical-grade surgical masks to wear in the CBOCs. 

General Pharmacy Questions: 
Please call 224-610-7600.

Influenza vaccine

Lovell FHCC is offering flu shots by appointment. For the latest information, please go to our Influenza Season 2021-2022 page: https://www.lovell.fhcc.va.gov/influenza_season.asp. Veterans and military patients also may choose to get their flu shots in the community. More detailed information and links are available on our Influenza Season page to help you our patients find participating pharmacies in the VA or TRICARE networks.  

Federal Holiday Closures

Unless otherwise indicated, Lovell FHCC ambulatory clinics, surgery, administration and community-based outpatient clinics are closed on federal holidays. The Lovell FHCC emergency department, acute medicine, acute psychiatry and critical care unit remain available 24/7. The surgery department also is closed on federal holidays but is available for emergencies. For questions during normal business hours, please call 847-688-1900 or a specific Lovell FHCC clinic.
For a list of future federal holidays, go to:

https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/ 

 

Inclement weather information:

Patients, if you are running late because of the weather, or need to reschedule, please call Central Scheduling at 1-800-393-0865 (veterans), or call 1-800-941-4501 (TRICARE beneficiaries).If the weather impacts the status of FHCC operations at any time, the information will be posted at:https://www.lovell.fhcc.va.gov/emergency/index.asp(this page) and athttps://www.facebook.com/lovellfhcc/.

We urge all who must travel during hazardous weather to take appropriate precautions when driving on area roads, and to allow plenty of extra time for commutes. For up-to-date information on road conditions in Lake County, Ill., go to:https://www.lakecountypassage.com/. For up-to-date information on road conditions in the Kenosha area, go to:https://511wi.gov/.


For Illinois road conditions, go to the Illinois Department of Transportation's website:
https://www.gettingaroundillinois.com/default.htm
 

Facility Status

Parent Facility
Captain James A. Lovell Federal Health Care Center Notice
Services for VETERANS, MILITARY & MILITARY DEPENDENTS at this location. Appointments encouraged (TRICARE beneficiaries ages 5-11, call 800-941-4501 - all others 224-610-3899). Face coverings/social distancing are mandatory. COVID-19 screening at check-in inside main entrances.
Community Based Outpatient Clinics
Evanston VA Clinic Notice
Services for VETERANS ONLY at this location. Appointments are required. Call 847-869-6315 to talk directly to CBOC staff. No outpatient COVID-19 testing is available at this time. Screening for COVID-19 will take place at the CBOCs. Please allow for extra time.
Kenosha VA Clinic Notice
Services for VETERANS ONLY at this location. Appointments are required. Call 262-653-9286 to talk directly to CBOC staff. No outpatient COVID-19 testing is available at this time. Screening for COVID-19 will take place at the CBOCs. Please allow for extra time.
McHenry VA Clinic Notice
Services for VETERANS ONLY at this location. Appointments are required. Call 815-759-2306 to talk directly to CBOC staff. No outpatient COVID-19 testing is available at this time. Screening for COVID-19 will take place at the CBOCs. Please allow for extra time.
Outpatient Clinics
USS Osborne Dental Clinic Notice
Services for ACTIVE DUTY ONLY at this location.
USS Red Rover Notice
Services for ACTIVE DUTY ONLY at this location.
USS Tranquillity Notice
Services for ACTIVE DUTY ONLY at this location.
Zachary and Elizabeth Fisher Medical and Dental Clinic Notice
Services for ACTIVE DUTY ONLY at this location.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: 1-800-393-0865 x82920
  • Change Your Appointment: 1-800-393-0865, press 5 for prescription and appointment information
  • Media Inquiries: 1-224-610-3714 or fhcclovellmedia@va.gov
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: 847-688-1900, press 0 or 1-800-393-0865, press 0
  • Pharmacy Refill: 1-800-393-0865, press 5 for prescription and appointment information
  • Staff Locator: 847-688-1900, press 0 or
    1-800-393-0865, press 0
  • Telephone Care: 847-688-1900 or
    1-800-393-0865, x82920

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