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Captain James A. Lovell Federal Health Care Center

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Our mission is to provide high-quality, comprehensive, and family-centered healthcare to military-dependent children from infancy to 18 years of age in an empathetic, efficient and professional manner.

There are no walk-in sick call hours.  With our improved access to care, please call the appointment line at 800-444-5445

TRICARE Online Secure Messaging:

Want to connect online to your Medical Home Port? It’s easy to get started. Visit the Tricare Online Secure Messaging website.

We offer many services for our pediatric patients:

  • Health supervision of infants, children and adolescents with appropriate anticipatory guidance, preventive (e.g., immunizations) and screening measures.
  • Assessment, diagnosis and management of acute and chronic pediatric conditions.
  • Healthy lifestyle promotion for our patients and their parents by educating on nutrition, dental health, as well as personal and child safety.
  • Encouragement of reading through the federally-funded “Reach Out and Read” program, which provides an age-appropriate book to patients at every well child check-up.
  • Supporting the children of deployed parents by providing resources and services to caregivers during this uniquely stressful period.
  • After-hours care to families through 24/7 availability of providers by phone and Saturday clinic hours to ensure maximum accessibility.
  • Lactation consultation services for nursing mothers to help with breastfeeding techniques and support.


Monday, Tuesday, Wednesday and Friday: 7:30 a.m. to 4 p.m.
Thursday: 7:30 a.m. to noon
*Saturday (By Appointment Only): 8 a.m. to noon 

There are no walk-in sick call hours.  With our improved access to care, please call the appointment line at 800-444-5445


Captain James A. Lovell Federal Health Care Center’s West Campus
Bldg. 133-EF, 1st Floor
3001 Green Bay Rd.
North Chicago, Illinois 60064


Our Patient Parking Garage (4) is located in the northwest corner of our campus. For your convenience, the second deck has parking spots specifically designated for families with small children.


  • Central Appointment Line: 800-941-4501

  • Captain James A. Lovell FHCC Main Line: 847-688-1900

  • TRICARE Nurse Advice Line: Available for after-hours urgent (non-emergency) care questions. Please call 800-874-2273, option 1

  • Captain James A. Lovell FHCC Patient Registration: 224-610-1463

  • TRICARE: 800-444-5445

  • DEERS: 800-538-9552


Contact Info


  • Bldg. 133-EF, 1st Floor Pediatric Clinic

Contact Number(s)

  • 800-491-4501 Ext. Appointments

Hours of Operation

  • Mon., Tues., Wed. and Frid. 7:30 a.m. to 4 p.m. Thurs. 7:30 a.m. to noon,
    Sat. by Appointment Only: 8 a.m. to noon